I work at a corporate restaurant and have dealt with a lot of shitty customers. I bite my tongue and turn the other cheek because I have to. The end result is that I hate cheap people who do scummy things to get free food. A few months ago I was at Jack in the Box and there was an irate customer in front of me yelling at the teenaged cashier. From what I gathered, the customer was really upset that the cashier asked him if he wanted only an Ultimate Cheeseburger or the entire meal. The customer was going off, calling the cashier all sorts of nasty things.
Then the customer fucked up and asked me a question: “Hey buddy, wouldn’t you be upset if you clearly ordered one thing and they kept on trying to get you to buy more things that you don’t want?”
Finally I had a chance to voice my opinion to a shitty customer without getting into any trouble. I looked that asshole dead in the eye and said “First off, I’m not your buddy. And no, I wouldn’t be upset that he’s asking if I want to upgrade to the meal. That’s his job. You seem like the type of person who would also complain if he didn’t offer you the meal. You’re cheap, you’re rude, and you’re wrong.”
The guy didn’t seem to like my answer very much and called me an asshole. I told him he was an angry person. He went back to yelling at the cashier before he stomped away without buying anything. I went up to the cashier to order. He thanked me for having his back and gave me a coupon for a Jumbo Jack. I told him that it was my pleasure. I’ve been wanting to do that for a long time. Who knew that good deeds could be so satisfying?
Critically Rated at 16/17
Written, Rated, and Reviewed by Brendan H. Young
Well done!!!
There would be no way to satisfy that “customer” if the employee “anticipated” the order one way or the other; sort of along the line of the classic question – “when did you stop beating your wife (?)”
You’re a hero!